0800 955 3580

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Welcome to the Frequently Asked Questions page for SAFE I.S. Ltd. Here, you'll find answers to some of the most commonly asked questions about our products and services. Whether you're a current customer, just considering using our company, or simply looking for information, this page is a great resource for learning more about what we do and how we can help you. If you don't find the answer to your question here, please don't hesitate to contact us directly. We're always happy to help!

Although this information is correct at the time of print it should not be considered legal guidance and the relevant standards should always be followed, as the exact advice can vary depending on your property/circumstances.  

Business Frequently Asked Questions:

Below are the general enquiries we receive about our business. For individual service-based queries, please select the specific service type below.

We were incorporated on 3 April 2008, so have more than 15 years of experience in the fire safety industry. 

When choosing to work with SAFE I.S. you can be confident in our ability to meet your requirements as one of our core values is a dedication to safety, competency, and compliance. 

We have been awarded accreditations from industry-leading associations, are members of prestigious trade associations, and consistently invest in individual training to ensure we deliver the highest level of service and customer confidence.


To view all of our accreditations, visit our accreditations and memberships page.

Our offices are open Monday to Friday, 8.30am to 5.00pm (excluding bank holidays).

However, if you are under a Fire alarm or Emergency lighting maintenance agreement you will have access to a 24/7/365 call-out facility, as detailed in your introduction pack.

We are proud to provide all of our services covering the entirety of the United Kingdom (including Northern Ireland) and Ireland. 

You can request a quotation for any of our services either via Phone: 0800 955 3580, Email: sales@safeis.co.uk or via our live chat function on our website.

All quotations provided are no obligation, and our team is on hand Monday to Friday, 8.30am to 5.00pm, to provide you with both technical support, service information and provide any quotations required. 

We aim to have quotations for new services emailed to you within 2 minutes of your initial request.

We do indeed, we have over 200 reviews on Google and TrustPilot combined.

To review our latest reviews, Visit our customer reviews page.

Yes, we are. Please feel free to visit and like our pages for updates on legislation, the latest industry news, case studies and general fire safety information on Facebook, Instagram and LinkedIn.

The information provided in the FAQ's section was correct at the time of writing. Although we always strive to keep this up to date, legislation/standards are frequently updated. This section should not be used as legal guidance and or reference.

If you have any questions which are not covered above, please get in touch, let us know and we will be happy to assist.

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