Fire Alarm Service and Maintenance

Reliable. Cost-Effective. Third-Party Accredited. Hundreds of 5-star reviews. Our customers trust us to provide the best care for their fire alarm systems.

Fire Alarm Servicing and Fire Alarm Maintenance

The purpose of your Fire Detection and Alarm System is simple: to provide early warning to save lives and protect your assets. At SAFE I.S. Ltd, we understand that reliability is paramount. We are dedicated to ensuring your fire alarm system can be depended upon whenever it is needed.

As a BAFE SP203-1 Accredited service provider, our highly skilled engineers are certified experts in regular fire alarm servicing. We use the latest technology to diagnose, prevent, and rectify any issue, ensuring your system always meets all relevant regulations and standards.

We proudly maintain all systems: small, complex, conventional, addressable, or wireless; nationwide. Our tailored packages go beyond meeting legal requirements; they actively prevent false alarms and costly breakdowns, providing you with unwavering peace of mind that your premises are protected 24/7.

Our 6 Step Commitment to Your Safety

We believe that ensuring your fire safety should be a clear, straightforward, and reliable process. Our proven 5-step service is designed to provide complete transparency and peace of mind, guiding you seamlessly from your initial enquiry to the ongoing management of your compliance. Here is exactly what you can expect when you partner with us.

1

Fixed Pricing, Upfront and Clear

Start your journey with absolute clarity and budget certainty. Based on your system's details, we provide a free, no-obligation, fixed-price quotation for your complete fire alarm maintenance package. Our transparent pricing guarantees no hidden costs or unexpected charges—the price we quote is the price you pay, providing reliable financial management for your essential fire safety compliance.

2

Maintenance Scheduled to Minimise Disruption

Once you accept your fixed price quote, our service department will immediately contact you to coordinate your maintenance visits. We work around your operational needs to schedule your mandatory 6-monthly inspections at a date and time that causes the absolute minimum disruption to your building, employees, or tenants.

3

Dedicated 24/7/365 Emergency Support

As a valued maintenance client, you receive exclusive access to our dedicated 24/7/365 emergency call-out facility. Should your system report a fault or trigger a false alarm, our expert engineers are available by phone, with guaranteed rapid engineer attendance to site if required. This ensures your system is restored, compliant, and provides continuous peace of mind around the clock.

4

Expert Service & Full Regulatory Compliance

Your comprehensive maintenance is carried out by a BAFE SP203-1 accredited, "Competent Person" in strict compliance with British Standard 5839-1. Our meticulous approach ensures every device is tested correctly. Upon completion, you immediately receive all essential documentation, including a detailed Service Report and your Certificate of Maintenance, giving you unquestionable evidence for your Fire Safety Logbook and full proof of legal compliance.

5

Ongoing Expert Partnership & Advice

Our commitment to your safety extends beyond the service date. As your compliance partner, you benefit from unlimited access to our technical experts for any non-emergency queries regarding your fire alarm system, standards, or documentation. If we identify any necessary repairs or improvements, we will always provide a clear, detailed, and no-obligation quotation, ensuring you retain full control over your compliance strategy.

6

Effortless Renewal — Your Choice, Every Time

We believe our quality of service should be the only reason you stay. Your contract is not automatically renewed. Our dedicated compliance system proactively monitors your inspection intervals and we will contact you well in advance with a transparent renewal quotation, putting you in full control to choose to schedule your next service visit and guaranteeing continuous, year-round adherence to BS 5839-1.

Contact us today to discuss your requirements and receive a free no-obligation quotation.

Contact Us Today

Why SAFE I.S. is the Trusted Partner for Your Fire Alarm Compliance

Choosing a partner for your fire alarm system is more than just buying a service; it's an investment in uninterrupted safety, legal compliance, and financial certainty.

At SAFE I.S. Ltd, we don't just maintain your system; we guarantee peace of mind. Our entire service model is defined by integrity, certified BAFE expertise, and giving you complete control over your maintenance strategy. We work closely with you to deliver the most effective and competitive solution, always ensuring your fire alarm system is maintained flawlessly.

We invite you to review the core commitments below that define our partnership and explain why you can individuals and businesses rely on us to protect their premises.

Your Choice: No Auto-Renewing Contracts

We believe your loyalty should be earned through exceptional service, not enforced by legal fine print. Unlike many indu...

We believe your loyalty should be earned through exceptional service, not enforced by legal fine print. Unlike many industry agreements, our fire alarm maintenance contracts do not automatically renew.

All our agreements are renewable strictly by mutual consent. We will proactively contact you with a transparent, fixed-price quotation well before your contract expires, giving you the complete freedom to choose SAFE I.S. Ltd again. We're confident that our service quality and competitive pricing will make that decision an easy one.

Guaranteed Fixed Price Maintenance: No Hidden Costs

We ensure managing your fire safety budget is straightforward and predictable. Based on your system's type and size,...

We ensure managing your fire safety budget is straightforward and predictable.

Based on your system's type and size, we provide a guaranteed Fixed Price for your annual scheduled servicing and maintenance works. Your quotation clearly indicates the full, final maintenance cost, allowing you to budget with absolute confidence.

To ensure total transparency, all emergency call-out fees are clearly detailed upfront in your agreement, helping you avoid the frustration of unexpected charges or hidden fees. The price we quote is the price you pay.

Verified Trust: Hundreds of 5-Star Fire Alarm Service Reviews

Don't just take our word for it listen to the individuals businesses we already protect. We have earned hundreds of 5-st...

Don't just take our word for it listen to the individuals businesses we already protect. We have earned hundreds of 5-star reviews across independent platforms like Google and Trustpilot from clients who consistently praise our service.

Customers frequently use words like "Professional," "Knowledgeable," "Punctual," and "Very thorough" to describe the quality of our fire alarm servicing and maintenance. This consistent praise is your assurance that you are choosing a reliable and trusted fire safety partner.

Want to read more? Then visit our Customer Reviews page, or visit Google or Trustpilot directly.

Exceptional Service: Your Friendly and Supportive Partner

While our engineers deliver rigorous technical compliance, we never forget that we are here to support you. We pride...

While our engineers deliver rigorous technical compliance, we never forget that we are here to support you.

We pride ourselves on providing a positive and hassle-free experience, from the moment you call to the completion of the service. Our friendly and professional staff are committed to clear communication, punctuality, and a supportive approach, treating your fire safety not just as a job, but as a reliable, long-term partnership.

Operational Reliability You Can Trust

True reliability is built on more than just emergency support; it’s built on consistency and dependability. Our robust o...

True reliability is built on more than just emergency support; it’s built on consistency and dependability. Our robust operational procedures guarantee that your service visits are never missed and are carried out meticulously on the date and time agreed upon. We deliver unwavering service execution and thorough documentation, ensuring your fire safety compliance is secured reliably, year after year.

Bespoke Maintenance Plans for Every Property

Your fire safety needs are unique, and your maintenance plan should be, too. We specialise in delivering truly bespok...

Your fire safety needs are unique, and your maintenance plan should be, too.

We specialise in delivering truly bespoke fire alarm maintenance solutions. Whether you have a single small building with a conventional system, a complex multi-site portfolio across the country, or large addressable networks, we customise our service to fit your specific operational requirements. We work directly with you to ensure your maintenance schedule not only meets but seamlessly integrates with your business needs and guarantees your complete compliance with fire safety legislation.

Proud to be Third-Party Accredited to BAFE SP203-1

BAFE is the independent registration body providing the UK's national register of quality, third-party certified fire safety service providers.

We are proud to hold the prestigious BAFE SP203-1 Third Party Accreditation for the entire lifecycle of your system: Fire Detection and Alarm Design, Installation, Commissioning/Handover, and Maintenance.

This rigorous scheme ensures our continuous compliance by regularly inspecting our records, paperwork, and even properties we maintain on a random basis. This commitment to oversight guarantees you complete peace of mind that when you hire SAFE I.S., all work is completed to the highest industry standards.

Technical Scope & Service Checklist

Our maintenance plan is built around guaranteeing your compliance and peace of mind. Here is a quick overview of what you can expect to receive when partnering with us:

BS 5839 Compliance: All maintenance completed to the latest British Standard requirements.
Fixed Price Assurance: Guaranteed Fixed Price for scheduled maintenance, with zero hidden fees.
Mandatory Schedule: Minimum of two 6-monthly service visits per year, arranged for minimal disruption.
Certified Team: Work completed by BAFE SP203-1 Accredited Engineers.
24/7/365 Access: Dedicated emergency call-out facility available around the clock.
Contract Freedom: No rolling or automatically renewing contracts.
Free advice on system maintenance or improvements.
Expert knowledge and friendly customer service to support should you have any queries.

Contact us today to discuss your compliance needs

With SAFE I.S. Ltd., securing the right fire and safety solution for your property is simple.

Whether you need friendly advice or require a quotation, our supportive and professional team is ready to assist.

Feel free to call us, email us, or use the contact form to reach our team; we want to help you improve your fire safety.

Telephone Lines Open: Monday to Friday, 8:30 am to 5:15 pm (excluding bank holidays).

0800 955 3580

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From our community.

A range of reviews & testimonials from our customer base.

Very pleased with SAFE IS services, we are using them to take care of the fire safety in our office and came to do the fire extinguishers servicing. I highly recommend, very responsive team and punctual. We will be continuing using their services in the future.

Peggy Playe - November 2025

The quote and customer service from Jacob was friendly, helpful and built trust from the start. The assessor Jack was polite, knowledgeable and thorough. He was also discreet around the care home residents. The report was a reflection of the assessment. excellent fire risk assessment service.

Deborah Langton - November 2025

The feedback i received from our staff members who attended the training was very positive. The course was thorough, well run and entertaining which is definitely a positive.

Warren Rose - October 2025

We had Safe I.S. do a Fire Assessment of our village hall. Very comprehensive report produced with no major problem but lots of helpful advice on things we could to improve. A very professional service.

Phil Cross - October 2025

Once again excellent service from the team at Safe I S. We have been using them for several years now and recently had five individual Fire Risk Assessments carried out for our business. All in done in a professional timely manner. Final reports delivered promptly immediately after payment had cleared. Highly recommended.

Kevin Ball - July 2025

Very good company which we used for servicing of our fire extinguishers. Very knowledgeable and hassle free. Came to refresh some of our fire marshals at a time that suited us. Highly recommend.

Chris Anderson - July 2025

Great Team. Quick response, promising, best service.

Soni Limbu - July 2025

Great company, communication is brilliant and speedy response to any queries. All very professional and patient. I have no hesitation in highly recommending them.

Sheri Birch - June 2025

Trust worthy training company that delivers at a competitive price! Great instructor who is very patient and informative!

Wesley Sinclair - June 2025

Very efficient and fast service.

Kerry Nelson - June 2025

I had an excellent experience with Safe IS thanks to Ashleigh, who went above and beyond to provide outstanding service. He was incredibly professional, attentive, and made the entire process seamless from start to finish. It's not every day you come across someone so dedicated and genuinely helpful—Ashleigh is a true credit to the team!

Atefor Elvira Nana - June 2025

We recently had the pleasure of working with Safe I.S. Ltd for Fire Warden training at East Croydon Medical Centre, and we couldn’t be more satisfied with the experience. The training was well-structured, informative, and highly engaging. The trainer demonstrated excellent knowledge and delivered the session with clarity, making complex fire safety procedures easy to understand for all attendees. The practical elements were particularly useful, ensuring our team feels confident and well-prepared to respond in the event of an emergency. Feedback from staff was overwhelmingly positive, with many appreciating the hands-on approach. It was clear that the session was tailored...

Bruna Batista - June 2025

Proudly Third Party Accredited

We are proud to be third party accredited in various fields.

Our varied range of accreditations shows our ability to meet legislation, regulations & guidelines whilst ensuring our work is always completed to the highest of standards.